One year from your purchase date
To be eligible for this limited warranty, you must have purchased your Steadva anti-choking device within the previous year and contact customer service within that one-year period. Keep your order confirmation as proof of purchase.
Replacement at the base product cost
Eligible customers pay only the base product cost to receive a replacement anti-choking device. This is a paid replacement arrangement. Customer service will confirm the base product cost in writing before you pay.
For the current base product cost, contact support@racinepurchasingandmanagementllc.com before purchasing or requesting a replacement.
How to request a replacement
- Email support@racinepurchasingandmanagementllc.com with “Warranty request” and your order number in the subject line.
- Include your purchase date, the email used at checkout and a description of the issue. Attach photographs or a short video if they help explain it.
- Customer service will check your purchase date, confirm eligibility and provide the base product cost and next steps for your replacement.
Business-operation condition
This limited warranty is available only while the Steadva business remains in operation.
Your legal rights
This limited warranty gives you specific legal rights. You may also have other rights that vary by state or jurisdiction. The replacement charge, one-year period and business-operation condition do not limit rights that cannot be excluded under applicable law.